Delivery

Terms of Delivery

 

Ireland:

 Next day delivery within the Republic of Ireland and Northern Ireland is €7

Order price under €50 - Standard delivery is €3.90

Order price over €50 - FREE DELIVERY

 

PLEASE NOTE:

Beard Oil is currently only available for delivery within Ireland via An Post. If you wish to purchase Beard Oil outside of Ireland please email us at info@machado.ie and we will arrange suitable delivery via courier. This does not effect any of our other products. Speedy and accredited International delivery of Beard Oils will solved by June 2018. Thank You!

United Kingdom:

Order price under €50 - Standard delivery is €4.50 (Except Beard Oil)

Order price over €50 - FREE DELIVERY  (Except Beard Oil)


All other EU Countries:

 Order price under €60 -  Standard delivery is €5 (Except Beard Oil)

Order price over €60 - FREE DELIVERY (Except Beard Oil)


USA, Canada, Australia and New Zealand:

Order price under €90 - Standard delivery charge is €6 (Except Beard Oil)

Order price over €90 - FREE DELIVERY (Except Beard Oil)

 

We know that the prompt delivery of your order is very important and we will ensure each order is processed as efficiently as possible.
Therefore standard delivery orders are dispatched within 2 to 5 working days of being received.

For any other country please contact us for a delivery quote.

Please expect the following delivery times for your order to reach you if you selected standard delivery:

Within Ireland: 1 to 2 days, Outside Ireland: 5 to 10 days

If you have not received your parcel in this time, please check with your local sorting office to see if they are holding the parcel for you. If not beng held please contact us on +353 87 770 4946.
 
For international orders, shipping costs shown on your order do not include any duties, taxes or other import fees assessed by governments outside Ireland. These costs may vary and are your responsibility as they are not within the control of Machado Men’s Grooming. Please note that the value of your order(s) will be listed on the outside of your package for customs purposes.
Here in Machado Men’s Grooming we take the utmost care in packaging our products, particularly those which by nature are fragile such as glass. However should such an item be damaged upon receipt we will be responsible for the costs to refund or replace the damaged item only. Please contact us immediately at info@machado.ie if your package and its contents have been damaged in transit.

Returns Policy

When you purchase online, you have a statutory right to return a product up to 7 days after your order has been delivered. Please contact us on +353  87 770 4946 if you would like to return your purchase.
Note:  Products should be returned in original, unopened packaging. Please enclose the invoice or a note giving your name, address and contact phone number and order number (from confirmation email). Refunds will be made in accordance with your original method of payment and will be made without undue delay.
If a product is damaged or faulty please contact us on +353 87 770 4946 and we will organise a replacement or refund. Please report any breakages or damage within 24 hours of receiving the package. Please send these products back to us within 14 working days of receiving them and we will offer you an exchange or a full refund. Returned parcels are your responsibility until they arrive safely with us.
Goods bought online cannot be returned to our stockists.
Nothing in these terms and conditions affects your statutory rights.
Postage on returned goods will be borne by you, unless we were at fault.

Returns address:

Machado Men’s Grooming, Clonminam Business Park,  Portlaoise, Co. Laois, Ireland.

                                                           THANK YOU!